Publication Date:  April 2017

The pace of change in Financial Services seems only to be increasing – as does the urge for the industry to react. The forces shaping this change have led us to reconsider the role of finance, more as an “enabler” than a provider of financial products and services. Mobile money services have proven to be an effective gateway for financial inclusion among the unbanked, a demographic that could evolve into a US$3 trillion payments volume opportunity.

This report assesses the continued rise of new business models and emerging technologies in the Financial Services sector. Our analysis is based on a global survey of 1,308 financial services and FinTech executives and includes insights and proprietary data from PwC’s DeNovo platform.

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